A major component of my job is asynchronously collaborating with other people, usually subject matter experts from whom I need to get additional information or content approval on something I have created.

All of my project templates have this approval process built in at the appropriate points. This creates a common challenge: the people I’m working with are often overworked or get appropriately distracted by dealing with some type of emergency at work, and reviewing a script for the trainer gets put on the back burner. So, tactful follow-up is a critical skill and often something I’m managing across multiple people and projects at the same time.